Introduction-"EMS and The Zero Fail Mission"
(c) 2009 Jim Love, All Rights Reserved
This book is about safety in EMS. It is written for supervisors and managers, CEOs and directors, training officers and educators. Anyone whose role it is, even partially, to lead an EMS organization. There are many paths to improving safety performance including the development of training programs and policies. Other aspects of improving safety include attitudes, communication and setting realistic goals. This book is about developing the tools essential to achieving measurable safety improvement and developing a culture of safety.
Complete introduction (pdf)
Chapter 3 Communication (excerpt)
Chapter 5 Predictable and Preventable (excerpt)
